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This is a defective product manufactured for years by Congoleum. We purchased our floor in 2008. In 2011 we filed several complaints with our county consumer board with ties to the NJ Attorney General's Office. We also had a visit from the independent inspector,sent by Mohawk.

The independent inspector (paid by Mohawk) was a complete farce!

Eventually Smart Carpet replaced this floor with a new one! ( no charge )

In a few months the same problem was occurring with our new floor! ( scratches or spotting showing base white ) Absolutely very ugly.

You must keep vigilant against Mohawk Congoleum. Our next step will be Small Claims Court

This person wrote the review because of bad quality of congoleum flooring from Mohawk Industries. Reviewer claimed that he or she wants Mohawk Industries to read this review and look into the issue (if any).

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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Anonymous
#1116865

Hi Edward, I'm Laura from Mohawk Flooring--I'm very sorry to hear about your experience in this review and the one you submitted below. If you'd like to provide our Consumer Affairs team with some contact info and product info at the following site, we'll follow up with you: www.MohawkFlooring.com/consumer-affairs/ .

I apologize again! Take care, Edward-- Laura

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